VSA connects skilled people across the Pacific region to achieve a world with thriving communities. We seek to uphold the mana of all and champion fairness, social justice and cross-cultural understanding. Underpinning our operation as a charitable organisation are our policies and procedures.
Volunteer Service Abroad is a member of the Council for International Development (CID). The Council for International Development (CID) is the national umbrella agency for New Zealand organisations working in international development. CID connects a network of international NGOs and their partners by ensuring professional standards are upheld, the promotion of learning and innovation, and supports principles of good development and shared practice.
Please use this form to lodge complaints via email, as set out in VSA’s Complaints Procedure
Please select complaint description…
CID Code of Conduct
Volunteer Service Abroad is a member of the Council for International Development (CID) and is a signatory to the CID Code of…
Online Privacy StatementIntroductionVolunteer Service Abroad Te Tūao Tāwāhi complies with the Privacy Act 2020 (the Act) when…
VSA External Complaints
Who can raise a complaint
Anyone external to VSA except for the “exclusions” below who wishes to raise…
This policy provides a guide for anyone interacting with VSA online.
VSA will ensure that users of our online channels…
Constitution of Volunteer Service Abroad: Te Tūao Tāwāhi Incorporated (VSA)
As adopted at the AGM held 3 NOVEMBER 2018
Global Standard for Volunteering
In October 2019, VSA signed its commitment to achieving the Global Standard for Volunteering for Development developed by the…