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Operations Manager

Volunteer Service Abroad (VSA) sends skilled Kiwis to the Pacific and beyond to share their experience and knowledge directly with local people and communities. Working together with our regional neighbours, our volunteers create new opportunities for people that will continue to ripple across communities for generations to come.


  • Seeking high level people leadership and operational management skills
  • Wellington based
  • Career role in NFP sector

The Operations Manager is part of VSA's International Programmes Unit (IPU). The Wellington-based staff in this unit are responsible for supporting VSA’s country programmes throughout the Pacific. In this role you’ll manage five staff in providing support to the development of overseas assignments for New Zealand volunteers, assisting in the selection and debrief of volunteers, and overseeing briefing and deployment logistics for volunteers. You’ll also lead and contribute to the effective running and improvement of key IPU operations, oversee monitoring, evaluation and reporting on VSA’s programmes, and deputise for the Director International Development as required.

The role works closely with all parts of the organisation to ensure successful and productive volunteer assignments.

This position suits a well organised team player, who has a positive “can do” attitude.  The ideal candidate will have:

  • proven people leadership experience
  • operational management expertise - ideally in a similar type of environment
  • well-developed administrative, and finance/budget management skills and high computer literacy
  • a collegial and consultative approach
  • highly effective communications and interpersonal skills
  • programme management skills - including experience at monitoring and evaluation.

Our ideal candidate will understand the place of international volunteering, and will hold a current passport confirming New Zealand citizenship or New Zealand permanent residence with a multiple re-entry permit.

This will be a highly sought after role so I encourage your attention to the application process as applications close at 5pm on Tuesday, 10 December 2019 or sooner if a suitable applicant is identified.

If you are interested in the position, please follow this link to the people&co website and apply online. All applications will be acknowledged electronically.

For further information contact Michele Walls on 04 931 9448 quoting job number 19259.

Only people with the right to work in New Zealand may apply for this position. For advice on obtaining a New Zealand work or residence visa visit

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